Do you know how to make remote work and telemedicine safe?
Plus 4 other questions you might not have thought to ask about your medical liability.
The idea of remote work has become ubiquitous today and with it, we have seen a steep rise in the demand for telemedicine services. Though telemedicine is by no means a new concept, it has always struggled to gain solid footing due to public concerns, some valid and some not to valid. But with the COVID- 19pandemic, many healthcare providers have shifted to remote visits as a way to limit exposure.
However, this has put many doctors and dentists in a precarious position when it comes to how to properly care for their patients while also protecting themselves from liability issues that could arise from remote visits.
The reason many patients haven’t adopted telemedicine is because of the fact that there are security risks involved with transmitting sensitive health data over an internet connection. As we have seen with the issues that arose with Zoom hacking, cyber criminals have been hard at work in an age where many things have shifted online, including healthcare. If you’re a practice that has adopted virtual services recently, you might not even be aware of all of the risks that could be involved.
After all, this is uncharted territory for many providers, and as such, it is important to make sure you are protected with comprehensive medical indemnity insurance.
Doctor Shield provides coverage that is more comprehensive than other medical indemnity insurance providers, even protecting you from malicious cyber-attacks and malware that could negatively impact your business. This means your sensitive data such as prescriptions, health notes and medical records are safe from being exposed.
This means you can have more confidence when offering your patients access to these safe remote services if you should choose to do so. In the event that a situation did arise, Doctor Shield would be able to respond swiftly to data leaks to keep your risk at a minimum. Find out more about Doctor Shield
Not all insurance providers are created equal, and not all are designed for this new and rapidly changing world. Doctor Shield is your resource not only for the legal protection you need, but also for peace of mind in knowing how to navigate our new reality.
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Be sure the patient understands the limitations of a virtual consultation, document the encounter thoroughly, always deferring to a physical visit whenever one feels that is more appropriate.”
Dr. Alan KH Teh
MBBS MRCP (UK) FRCP(Edin) AM
Do you know what steps to take to ensure to patient safety?
With the COVID-19 pandemic on everyone’s mind, going to the doctor or dentist is a lot more complicated than it used to be. Stepping into an office requires patients and providers alike to accept a certain level of operating risk.
But there is opportunity to protect yourself and your patients.
Some of the ways that medical offices and hospitals are choosing to adapt involves installing air purifying systems in their office so that more harmful contagions are absorbed from the air, making it safer for more people to be in the same room.
Other providers are enforcing strict rules when it comes to wearing masks. A recent study points out that if 80% of people in America wore masks, new COVID-19 infections would plummet. This can be applied to the broader world as well, and in Malaysia, providers can take important steps to require both patients and staff to wear masks at all times to reduce the risk of infection.
Of course even with the utmost preparation, we have seen that the corona virus can still be transmitted. And in the event that a patient who comes to your office or hospital becomes infected, you want to be protected if they attempt to sue you.
Doctor Shield can actually help provide legally-sound documents to your patients to sign before they come in for an appointment that has them accept the risk before they even come through your doors. This provides a level of protection before a lawsuit can even happen, saving you a lot of time, money and headaches down the road.Take the next step, protect yourself with Doctor Shield
Not all insurance providers are created equal, and not all are designed for this new and rapidly changing world. Doctor Shield is your resource not only for the legal protection you need, but also for peace of mind in knowing how to navigate our new reality.
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“In the event that a patient who comes to your office or hospital becomes
infected, you want to be protected if they attempt to sue you.”
Do you have the right tools in place to get healthcare work done effectively?
The tools needed to operate a medical practice or hospital today look a lot different than they did even a few months ago. With rapid testing protocols and enhanced safety measures, providers everywhere are looking to have the latest technology on their side.
As more patients begin to enter your doors with non COVID-19 issues to address, it’s going to be important to employ technology tools to create a safer environment not just for patients but for healthcare workers as well.
Some offices are allowing patients to check in online without having to come up to the counter. Offices and hospitals with this technology can significantly limit the amount of people in the waiting room at any one time and reduce the risk of infection.
In the event that an outbreak does occur, contact tracing through phones has allowed offices and hospitals to get in touch with patients who might have been exposed so they can self-quarantine until their risk of infection has passed.
Other doctors who aren’t treating active infections might also consider temperature checks before patients are admitted into the waiting room. Advanced thermometers that only need to touch the face are more sanitary options than relying on a device that must go in each patient’s mouth.
With technology in your corner, you can be better poised to handle potential threats. Doctor Shield can protect you even further with the assistance of technology-forward indemnity insurance. Many other indemnity insurance companies require you to fill out a lot of paperwork and submit it before you can get insured. Doctor Shield allows you to do it nearly instantly and all online.And with the most up-to-date technology, you can be sure that you have access to the best customer service and tech support should a situation arise with your coverage. Get next level protection with Doctor Shield
Not all insurance providers are created equal, and not all are designed for this new and rapidly changing world. Doctor Shield is your resource not only for the legal protection you need, but also for peace of mind in knowing how to navigate our new reality.
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“In many instances physical visits can be reduced without compromising patient care if the appropriate technology tools and services are made available.”
Dr. Alan KH Teh
MBBS MRCP (UK) FRCP(Edin) AM
Do you know what to do if a legal situation arises in today’s world?
Tensions are running high for everyone in the world we’re currently in. You just never know when what seems like a minor patient issue could turn into a lawsuit. And it’s not uncommon for this to happen. In fact, 7.4% of doctors get sued every year according to Harvard.
Patients could even attempt to sue if they feel they became infected in your office or if they claim that you did not properly diagnose them with the corona virus.
But there are things you can do to make sure you have the right person in your corner should you find yourself in the unfortunate situation where you are facing a lawsuit or defamation of your name or practice.
The best option is to prevent a lawsuit or defamation before it ever happens. Most lawsuits are settled out of court, but you still want to make sure that you have the right person in place to reach the best deal for you.
Doctor Shield is unique in the field of indemnity insurance in that it allows you to choose the best lawyer to represent you. You won’t get a lawyer randomly assigned to you who might not be skilled in tackling your specific case. Instead, you will get to select from a pool of the candidates Doctor Shield has identified as uniquely qualified to handle your situation.
Doctor Shield also protects doctors and dentists from defamation that could damage your business significantly. For example, if a patient mistakenly claims that they caught COIVD-19 at your office, it could cause other patients to cancel appointments. With Doctor Shield, you have lawyers on your side that can help get your good name back so you can continue caring for patients as you always have.Get a legal team on your side with Doctor Shield
Not all insurance providers are created equal, and not all are designed for this new and rapidly changing world. Doctor Shield is your resource not only for the legal protection you need, but also for peace of mind in knowing how to navigate our new reality.
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“You won’t get a lawyer randomly assigned to you who might not be skilled
in tackling your specific case. Instead, you will get to select from a pool of the candidates Doctor Shield
has identified as uniquely qualified to handle your situation.”
Are you prepared to keep practicing next year?
2020 came in as a shock to the entire medical community and the world as a whole. And because of the new law requiring all Malaysian doctors and dentists to have medical indemnity insurance in order to renew their licenses, there have been lots of companies popping up offering discounted coverage that seems too good to be true and most likely is.
The truth is that medical indemnity insurance is important for reasons far beyond the new mandate, and that is especially the case in the COVID-19 era. Providers every year go out of business because of the mounting costs of battling lawsuits. Protecting yourself from the inevitable cost of doing business as a doctor or dentist is important, especially at a time when tensions are so high.
Doctor Shield is different from other types of medical indemnity insurance providers because it’s a lot more than just a short-term solution to a new law. It provides you comprehensive protection that helps you prepare for issues,confront them when they do happen, and stay protected even after you retire. It does a lot more than just check a box.
With Doctor Shield, doctors can have more peace of mind than ever before knowing they have a full spectrum of protection. And in a world where so many other things are currently uncertain, it’s good to know that there is an option for you to sign up online for insurance with a company backed by Ja Assure, a leader in insurance across many categories in Malaysia.
Not all insurance providers are created equal, and not all are designed for this new and rapidly changing world. Doctor Shield is your resource not only for the legal protection you need, but also for peace of mind in knowing how to navigate our new reality.
Get Quote
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“The truth is that medical indemnity insurance is important for reasons far beyond the new mandate, and that is especially the case in the COVID-19 era.”
Are you ready to see how Doctor Shield can work for you?